Terms of Service
Last Updated: September 22, 2026
Welcome to Posy. These Terms of Service (“Terms”) govern your use of the Posy website, services, and online store (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Services.
1. About Posy
Posy is an e-commerce business that offers products for purchase through our website. Throughout these Terms, “Posy,” “we,” “us,” and “our” refer to Posy.
2. Eligibility
You must be legally capable of entering into a binding agreement to use our Services and make purchases through our website.
If you are under the age required to make purchases or enter contracts in your jurisdiction, you may use our Services only with the involvement and permission of a parent or legal guardian.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate.
However: Product colors and appearance may vary depending on your device or display, product availability may change without notice. we reserve the right to correct errors, inaccuracies, or omissions, we may modify or discontinue products at any time.
We do not guarantee that every product description, photograph, price, or other website content is complete, current, or error-free.
4. Orders
When you place an order through Posy, you are making an offer to purchase the products in your order.
After you submit an order, you may receive an order confirmation. An order confirmation does not necessarily mean that your order has been accepted.
We reserve the right to accept, refuse, or cancel an order for reasons including: product availability, errors in product or pricing information, suspected fraudulent or unauthorized activity, shipping or payment issues or other circumstances requiring cancellation.
If we cancel an order after payment has been processed, we will issue an appropriate refund.
5. Prices and Payment
Prices are displayed on our website and may change at any time.
Applicable taxes, shipping charges, and other fees may be added to your order where required or disclosed during checkout.
Payments may be processed by third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process your transaction.
Posy does not intentionally sell your personal information. We may share information with service providers and other third parties when reasonably necessary to operate our business, process payments, fulfill orders, provide shipping, maintain our website, prevent fraud, or comply with the law.
6. Shipping and Delivery
We will provide available shipping options and estimated delivery information during the ordering process.
Delivery dates and estimates are not guaranteed unless expressly stated otherwise.
Posy is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, government actions, or other unforeseen events.
You are responsible for providing accurate shipping information. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply.
7. Returns and Refunds
Our return and refund practices are described in our Return Policy, which may contain additional requirements, deadlines, and exclusions.
Where applicable, our Return Policy forms part of these Terms.
8. Cancellations
If you need to cancel an order, contact us as soon as possible. We will attempt to accommodate cancellation requests, but we cannot guarantee cancellation once an order has been placed.
9. Account Information
If you create an account with Posy, you are responsible for keeping your account information accurate and maintaining the confidentiality of your login credentials.
You are responsible for activity occurring through your account unless the activity resulted from circumstances outside your reasonable control.
We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent, unlawful, or abusive activity.
10. Privacy and Personal Information
We respect your privacy.
Posy does not sell your personal information.
We may collect and use information that is reasonably necessary to operate our website and provide our Services, including information needed to process purchases, communicate with customers, provide customer support, prevent fraud, fulfill orders, and meet legal obligations.
We may share personal information with trusted service providers and business partners when necessary to provide these services. For example, information may be shared with payment processors, shipping providers, website hosting providers, technology providers, and customer-service providers.
Our collection and use of personal information are described in our Privacy Policy.
Nothing in these Terms is intended to limit any privacy rights you may have under applicable law.
11. Website Use
You agree not to use our website; for unlawful purposes, to commit fraud or facilitate fraudulent transactions, to interfere with or disrupt the website, to attempt to gain unauthorized access to our systems, to introduce malicious code, viruses, or other harmful material, to scrape or collect website content through unauthorized automated means or in a manner that violates these terms or applicable law.
12. Intellectual Property
The Posy website and its content, including text, graphics, logos, photographs, designs, product descriptions, and other materials, may be owned by or licensed to Posy and may be protected by intellectual-property laws.
You may not reproduce, distribute, modify, publicly display, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
13. User Content
If you submit reviews, photographs, comments, or other content to Posy (“User Content”), you represent that you have the right to submit that content.
By submitting User Content, you grant Posy a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with operating and promoting our Services.
We reserve the right to remove User Content that we reasonably believe violates these Terms, applicable law, or the rights of others.
14. Third-Party Services
Our website may contain links to or rely on third-party services, including payment processors, shipping providers, analytics providers, and other technology services.
We are not responsible for the content, policies, security, or practices of third-party services. Your interactions with third parties may be subject to their own terms and policies.
15. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our Services and website are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always be available, uninterrupted, secure, or free of errors.
Nothing in these Terms excludes or limits warranties or rights that cannot legally be excluded or limited under applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Posy and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Posy and its owners, employees, affiliates, and service providers from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms, misuse of our Services, or violation of another person's rights.
18. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we will update the “Last Updated” date above. Your continued use of our Services after updated Terms become effective means you accept the revised Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms are governed by the laws applicable in the jurisdiction where Posy is legally established, without regard to conflict-of-law principles, unless applicable law requires otherwise.
20. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
21. Entire Agreement
These Terms, together with our Privacy Policy, Return Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Posy regarding your use of our Services.
22. Contact Us
If you have questions about these Terms or our Services, please contact us through the customer-service contact information provided on the Posy website.
Posy
customerservice@posyskincare.com