Privacy Policy

Last Updated: September 22, 2026

At Posy Skincare (“Posy,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information when you visit or make a purchase through our website.

Information We Collect

Depending on how you interact with Posy Skincare, we may collect information such as: your name, email address, shipping and billing addresses, phone number, payment and transaction information, order history, information you provide when contacting customer support, account login information, if you create an account, information you voluntarily provide through reviews, surveys, or other communications.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages viewed, and general website usage information.

How We Use Your Information

We may use the information we collect to: process and fulfill your orders, process payments, ship products to you, provide customer service, communicate with you about your orders, respond to questions and requests, maintain and improve our website and services, detect and prevent fraud, abuse, or unauthorized activity, maintain the security of our website, comply with legal and regulatory obligations, send marketing communications when permitted and, where required, with your consent.

We only intend to use personal information for legitimate business purposes and as otherwise permitted by applicable law.

We Do Not Sell Your Personal Information

Posy Skincare does not sell customers' personal information.

We do not sell your name, email address, phone number, shipping address, purchase history, or other personal information to third parties for their own monetary gain.

We may, however, share information with companies and service providers that help us operate our business. These companies may include payment processors, shipping carriers, website hosting providers, technology providers, customer-support services, and other vendors.

These disclosures are made to help us provide our products and services and are not the sale of your personal information.

When We May Disclose Your Information

We may disclose personal information when reasonably necessary to operate Posy Skincare, including to: process and fulfill your orders, process payments, deliver your purchases, provide customer support, maintain and operate our website, prevent fraud or unauthorized activity, protect the safety, rights, or property of Posy, our customers, or others, work with service providers that perform business functions for us.

Legal Requirements

We may disclose your personal information when required or permitted by applicable law.

This may include responding to a valid subpoena, court order, warrant, legal process, governmental request, or other lawful request from law enforcement or a government authority.

We may also disclose information when we reasonably believe disclosure is necessary to comply with the law, enforce our agreements, investigate fraud or unlawful activity, or protect the rights, safety, or property of Posy, our customers, or others.

Payment Information

When you make a purchase, payment information may be processed by third-party payment providers.

Posy Skincare may not directly store your complete payment card information. Payment information may instead be handled by the payment processor used to complete your transaction.

Third-party payment providers may have their own privacy policies and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function, remember preferences, understand website usage, and improve your shopping experience.

Some third-party services we use may also use cookies or similar technologies.

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of our website.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from us, we may use your contact information to send information about products, promotions, or other Posy Skincare updates.

You can unsubscribe from marketing emails by using the unsubscribe link included in those messages.

Even if you opt out of marketing communications, we may still send you necessary transactional communications, such as order confirmations, shipping updates, account notices, or customer-service messages.

Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your personal information.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain records, prevent fraud, and enforce our agreements.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

Children's Privacy

Our website is not intended for children who are under the minimum age required to use our services under applicable law.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information improperly, please contact us so we can take appropriate steps.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to: Request access to personal information we hold about you, request correction of inaccurate information, request deletion of certain personal information, request information about how your personal information is collected or used, opt out of certain marketing communications, exercise other privacy rights provided by applicable law

Some rights may be subject to exceptions or limitations under applicable law.

To make a privacy request, please contact us using the contact information provided below. We may need to verify your identity before completing certain requests.

California Privacy Rights

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Posy Skincare does not sell your personal information.

Where applicable, California residents may have rights concerning access to, correction of, deletion of, or information about the processing of their personal information.

California residents may contact us using the information below to exercise applicable rights.

We will not discriminate against you for exercising privacy rights that are provided to you by law.

Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of websites you visit through third-party links.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Posy Skincare
Email: customerservice@posyskincare.com
posyskincare.com